#TRUECOLLECTIBLE
TRUECOLLECTIBLE POLICIES
Shipping Policy
PURCHASES
-Please allow 2-3 business days for all orders to be shipped. most items are shipped first class or priority mail.
MEMBERSHIPS AND SUBSCRIPTION BOXES
All Memberships and Subscription boxes will always ship before the 3rd of every month. membership and subscription packages will always be shipped either Via First Class or Priority mail.
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Return & Exchange Policy
We are proud to inform everyone that here at TrueCollectible we are always more than happy to help all of our customers resolve any issue they may have. we do offer returns on all of our sites products except our mystery boxes as those are intended to all be sold as is and are all completely random. if you ever have a request to make a return please feel free to send us an email at the address provided under contact information.
Privacy Policy
TrueCollectible Company Recognizes that you trust us with your information each time you subscribe to our site or make any purchase which is why we pride ourselves in making sure all our customers personal information is secure and protected. While using our site we may ask you to provide us with personal information that can be used to contact or identify you such as your name address and a form of payment. We want to assure each and every one of our customers that this information is only ever strictly used to be able to ship out your items that you may purchase. from us and nothing more. Thank you so much for shopping with us and we hope to make each and every one of your experiences as incredible as the last!
Terms and Conditions
We ask that you please read all of the terms and conditions of our website before using TrueCollectible.com
under our terms and conditions we would like to inform all of our customers and site visitors that if you intend on purchasing any product or service from us we intend on providing each and every one with the best possible service. Whenever a product is purchased please allow between 1-3 business days for your item to ship unless otherwise stated. All information about each of the items and services we sell or provide will be clearly disclosed under each and every product post.
Contact information
TrueCollectible Company operates from Riverside California and is proudly run by a few individuals including the Owner Brian Tamayo, The Site Manager Karina Garcia and a few other dedicated employees who are all determined to provide you all with the best service possible. If you ever have any questions at all please feel free to contact us by sending us an email to Truecollectiblecompany@gmail.com